Why buy from our retailers?

Our retailers stand for knowledge, service, back up support and peace of mind

Where you buy is as important as what you buy. All our 1000 retailers nationwide follow a Consumer Code of Practice that has been approved by the Office of Fair Trading.

Registered Specialists are the only carpet retailers in the UK who have had all their selling practices approved by the Office of Fair Trading. This guarantees you:

- Expert and impartial advice no sales patter, just sound advice
- Written terms of business so you know where you stand
- Written quotations so no nasty surprises with the invoice
- Deposit protection your money is safe, whatever happens
- Extended guarantees from Carpet Foundation manufacturers
- Cancellation of orders on reasonable grounds
- Approved problem solving procedures in the rare case of something going wrong
- Free conciliation
- Low cost arbitration
- Compliance to the code is independently monitored

You can buy from Registered Specialist retailers with total confidence.